# About Ray

> Who builds Ray, why it exists, and the four things it will not do.

Source: https://heyray.io/about

Ray is made by Mark Skrypka and an AI teammate that writes most of the code. We
run every change on our own workspace before anyone else sees it.

## The version that did not work

Before Ray there was Recal. A few hundred people used it, and it was useful, but
it could not do the one thing everybody kept asking for. Somebody would describe
a problem in chat and expect the work to end up filed, assigned, and moving. It
never did.

The reason was structural. Underneath, Recal was a stack of separate AI calls,
one per job. Each one saw its own slice and none of them held the whole picture,
so the product could answer a question but could never carry a task. You cannot
patch your way out of that.

So Ray is one brain with tools, not a pipeline. It reads the room, decides what
the moment calls for, does the work across your tools, and comes back to you.
When something looks consequential it stops and asks. That shape is the product,
and everything else follows from it.

## There are two of us

Mark decides what gets built and reviews everything before it reaches you. An AI
teammate does the building: the research, the code, the tests, and the
evaluation suite that every change has to pass before it can ship.

It is a strange way to work and it is the whole reason we know what we are
selling. We spend every day watching an AI do real work. That is exactly why you
get to see the email before it sends.

## Four things we will not do

Every one of these is easier to sell without. We are writing them down so you
can hold us to them.

- **No dashboard to check.** Ray works where your team already talks. A tool
  that needs its own tab is another place to fall behind, and we are not adding
  one to your day.
- **No usage meter.** One flat price for your team's size. Using Ray more never
  costs more, so nobody on your team has to think about whether a question is
  worth asking.
- **No off switch on approvals.** Every action that reaches outside chat waits
  for a person. This is how Ray is built rather than a setting it ships with, so
  no admin, no plan, and no clever prompt can turn it off.
- **No selling what we see.** Your messages train nothing and go to no
  advertiser. Ray reads your workspace to do your work, and that is the only
  reason it reads it.

## Talk to us

Ray is small and new, and we would rather you test that than take our word for
it. Write to support@heyray.io and a person answers.