# Ray for agencies

> Every client channel produces work nobody has time to file. Written for agencies, with the tools they use and the questions they ask first.

Source: https://heyray.io/for-agencies

## The week this fixes

- A client drops three changes into a channel on Friday afternoon. Two get done, one is remembered on Tuesday.
- Someone asks where the campaign stands, and answering it means opening four tools and reading a thread backwards.
- The weekly client update gets written by hand, by whoever has the least on, from memory.
- Scope creep arrives one sentence at a time and nobody has a record of when it started.

## What that looks like in a channel

**"Can we swap the hero image on the landing page before Thursday?"**

Ray writes it up as a properly formed task in your tracker, with the client's own words attached and the deadline set, and shows you the card before it files.

Tools: Asana, ClickUp, Trello, Linear

**"What is the status of the Q3 campaign?"**

Ray checks the live state across the tools the work actually lives in and answers in the thread, rather than telling you where to look.

Tools: Asana, Google Ads, Google Analytics, HubSpot

**"Post a Monday digest for this channel."**

Ray posts it every Monday with what moved, what is waiting and what is overdue, and you reschedule it by asking in a sentence.

Tools: Google Sheets, Notion

**"Send the client the recap email."**

Ray drafts it and shows you an approval card with the recipient, the subject and the verbatim body. Nothing sends until someone taps Approve.

Tools: Gmail, Outlook

**"Log those two hours against the retainer."**

Ray files the time entry against the right client and project, and asks first, because that one touches the invoice.

Tools: Harvest, Timely

## The tools this touches

Asana, ClickUp, Trello, HubSpot, Gmail, Google Sheets, Notion, Google Ads, Google Analytics, Harvest, Figma, Canva

Every one has its own page saying what Ray reads there and what waits for an approval. The full set is at https://heyray.io/integrations.md

## What it costs

Free covers 25 tasks a month plus a one-time 50-task starter grant that never expires. Pro is one flat price for your team's size: $49 a month for 1 to 3 people, $99 a month for 4 to 10 people, $199 a month for 11 to 25 people. No seats, and using Ray more never costs more. Failed work is never counted and never billed.

## What agencies ask first

**Will Ray see our other clients' channels?**

Only the channels you invite it to. Ray is a member of a channel the same way a person is, and it reads nothing it has not been added to. If you keep one channel per client, Ray keeps the same boundary you do.

**What stops it emailing a client something wrong?**

The approval card. Before Ray sends, creates or updates anything, it posts a card in the channel showing exactly what it is about to do, including the full text of an email, and waits. There is no setting that turns that off.

**We bill by the hour. Does Ray change what we can bill?**

That is your call to make, not ours. What Ray changes is where the hours go: less time reconstructing status, more time on the work a client is actually paying for.

**Does every person at the agency need a seat?**

No. Ray has no seats. You pay one flat price for your team's size, and everyone in the workspace can use it.

**Our clients are in our Slack. Is that a problem?**

No, and it is common. Ray behaves the same way in a shared channel as anywhere else: it reads what it is invited to, and anything that leaves the room waits for a human to approve it.