# Ray — an AI teammate for teams that live in chat

> What Ray is, what it does in a workspace, and how the approval gate works.

Source: https://heyray.io

Ray is an AI teammate that lives in your team's chat. It turns conversations
into tracked work, chases the statuses so you don't have to, and posts the
digests nobody wants to write. Nothing sensitive happens without your approval.

Ray runs in Slack today, with Discord and Telegram next. There is no dashboard
to check and no second tab to keep open. You talk to Ray the way you talk to
anyone else on the team.

## What Ray does

- **Turns talk into tracked work.** Mention a bug or a task in a thread and it
  becomes a ticket with an owner, before the conversation scrolls away.
- **Stops for your approval.** Every action that reaches outside chat waits for
  a person. Ray shows you exactly what it is about to do, and you approve or
  decline.
- **Chases so you don't.** Ray follows up on open work and brings back the
  answer. You stop being the person who asks twice.
- **Remembers your team.** Tell Ray something once and it sticks. Corrections
  stick too, so the wrong version never comes back.

## How a task actually runs

1. Someone describes work in a channel Ray was invited to.
2. Ray reads the thread, works out what is being asked, and picks up the tools
   it needs.
3. Reads run free. Before any write, Ray posts an approval card showing the
   exact content: the email recipient, subject and full body, or the issue title
   and description, or the fields about to change.
4. A human clicks Approve or Decline. On approve Ray performs the action once,
   then reports back in the thread. On decline nothing is created.

## The approval gate

Approval is structural. It is built into the code wrapping every write tool, so
a write physically cannot execute before a human clicks Approve. There is no
setting that turns it off, no plan that removes it, and no way to talk Ray out
of it. Asking Ray to "skip the card just this once" changes nothing.

Reads are free and do not need approval. Writes always stop.

## Where Ray works

Ray connects to the tools teams already run their work in: issue trackers,
email, calendars, docs, and spreadsheets. Every integration is included on every
plan, including the free one. Every write through every integration is approval
gated.

## Pricing

Flat by team size, and it never moves with usage.

- **Free.** 25 tasks a month, plus a one time
  50 task starter grant that never expires. No card needed.
- **Pro, 1 to 3 people.** $49 a month.
- **Pro, 4 to 10 people.** $99 a month.
- **Pro, 11 to 25 people.** $199 a month.

Failed work is never counted and never billed. There are no seats, no credits,
and no usage meter.

## Who it is for

Teams of roughly 2 to 25 people who already run their work in chat. Engineering,
marketing, ops, support, and agencies all use the same Ray. It is function
agnostic: the work Ray does is whatever your team describes in the channel.

## Getting started

Add Ray to your workspace, invite it to one channel, and give it a real task.
Most teams are live in a couple of minutes. There is no account to create and
nothing to migrate.