# Ray and Better Stack

> Whether it is up, who is being paged about it, and what customers are told.

Source: https://heyray.io/integrations/better-stack

Ray is an AI teammate that works in your team chat, on Slack today. Connect Better Stack and it can do the Better Stack part of a request without anyone leaving the conversation: read what it needs, draft the change, and post it for approval before anything is written. 56 reads run without asking. 37 actions wait for a human approval.

## What Ray reads in Better Stack

Reading changes nothing, so Ray never stops to ask whether it may look something up.

- Monitors and heartbeats, their uptime, and their response times
- Incidents with their comments and full timeline
- On-call schedules, escalation policies, and severities
- Status pages, their sections, resources, reports, and updates

## What waits for your approval

Every one of these posts an approval card in the thread showing exactly what is about to happen. Nothing runs until someone clicks approve, and no setting turns that off.

- Acknowledge, resolve, or escalate an incident
- Raise an incident, or comment on one
- Create or update a monitor, a heartbeat, or the groups they sit in
- Post a status update, and build the report it belongs to
- Change escalation policies, on-call schedules, and severities

## Things Ray is never handed

These are left out during curation, so they are not something Ray could do and decides against. They are not in front of it at all.

- Read back your Better Stack API token
- Create, edit, or read outgoing webhooks
- Reconfigure a status page, including its password
- Delete anything, from a monitor to a status update

## Ask it like this

- "@Ray is checkout still down, and who is on call for it?"

## Connecting Better Stack

Better Stack has no per-person login, so it connects once with a single workspace key and covers the whole team. Ray reaches whatever that key reaches, and every write still stops for approval first. The key is pasted on Ray's own connect page, never in chat, and it never reaches the model. Disconnecting Better Stack or uninstalling Ray revokes the connection.

## More

- This page for people: https://heyray.io/integrations/better-stack
- Every integration: https://heyray.io/integrations.md
- Install Ray: https://heyray.io/install.md
- Pricing: https://heyray.io/pricing.md