# Ray and Productboard

> File the feedback where product decisions actually get made.

Source: https://heyray.io/integrations/productboard

Ray is an AI teammate that works in your team chat, on Slack today. Connect Productboard and it can do the Productboard part of a request without anyone leaving the conversation: read what it needs, draft the change, and post it for approval before anything is written. 33 reads run without asking. 4 actions wait for a human approval.

## What Ray reads in Productboard

Reading changes nothing, so Ray never stops to ask whether it may look something up.

- Features, components, releases, and their status
- Notes, the customers behind them, and how they are linked

## What waits for your approval

Every one of these posts an approval card in the thread showing exactly what is about to happen. Nothing runs until someone clicks approve, and no setting turns that off.

- Create a feature or a note
- Update a feature or a note

## Things Ray is never handed

These are left out during curation, so they are not something Ray could do and decides against. They are not in front of it at all.

- Delete a feature or note
- Read per-person activity analytics

## Ask it like this

- "@Ray log that request as a note against the billing feature."
- "@Ray how many customers have asked for SSO?"
- "@Ray what is planned for the next release?"
- "@Ray add SSO as a feature under the platform component."

## Connecting Productboard

Every person on the team connects their own Productboard account on Productboard's own login screen, so Ray can only reach what that person can already reach, and the history in Productboard shows who actually asked. Passwords never pass through Ray. Disconnecting Productboard or uninstalling Ray revokes the connection.

## More

- This page for people: https://heyray.io/integrations/productboard
- Every integration: https://heyray.io/integrations.md
- Install Ray: https://heyray.io/install.md
- Pricing: https://heyray.io/pricing.md