# Ray and Zoho Bigin

> The small-team pipeline, read and kept current from the thread.

Source: https://heyray.io/integrations/zoho-bigin

Ray is an AI teammate that works in your team chat, on Slack today. Connect Zoho Bigin and it can do the Zoho Bigin part of a request without anyone leaving the conversation: read what it needs, draft the change, and post it for approval before anything is written. 12 reads run without asking. 4 actions wait for a human approval.

## What Ray reads in Zoho Bigin

Reading changes nothing, so Ray never stops to ask whether it may look something up.

- Records across your Bigin modules, and the notes on them
- Pipelines, custom views, fields, and users

## What waits for your approval

Every one of these posts an approval card in the thread showing exactly what is about to happen. Nothing runs until someone clicks approve, and no setting turns that off.

- Add a record
- Update a record
- Add or update a note

## Things Ray is never handed

These are left out during curation, so they are not something Ray could do and decides against. They are not in front of it at all.

- Delete a record, a note, or an attachment
- Change notification settings
- Create or change tags

## Ask it like this

- "@Ray what is in the pipeline for this month?"

## Connecting Zoho Bigin

Every person on the team connects their own Zoho Bigin account on Zoho Bigin's own login screen, so Ray can only reach what that person can already reach, and the history in Zoho Bigin shows who actually asked. Passwords never pass through Ray. Disconnecting Zoho Bigin or uninstalling Ray revokes the connection.

## More

- This page for people: https://heyray.io/integrations/zoho-bigin
- Every integration: https://heyray.io/integrations.md
- Install Ray: https://heyray.io/install.md
- Pricing: https://heyray.io/pricing.md