WhatsApp, without opening WhatsApp.
Reach customers on WhatsApp, and see whether the message actually landed.
- Free to start
- No card
- Nothing irreversible without your yes
- Your own account, not a shared login
Ask in your own words.
Nothing to configure and no builder to open. Copy one of these into a thread, swap in your own WhatsApp details, and Ray takes it from there.
@Ray let Priya know her order shipped.
@Ray did that shipping message actually get delivered?
@Ray which of our templates are approved to send?
@Ray send Dana the delivery reminder template.
What Ray can and cannot do in WhatsApp
Reading is free, because reading changes nothing. Everything that writes waits for your yes. The rest is not on Ray’s list.
9 reads wired, and 2 actions that wait for your yes.
Runs on its own
What Ray reads in WhatsApp
- Message history with delivery status
- Which templates exist and whether they are approved
Reading changes nothing, so Ray never stops to ask whether it may look something up.
Asks first, every time
Always waits for your yes
- Send a message
- Send a message from one of your templates
Ray posts a card showing exactly what it is about to do. Nothing happens until someone approves, and no setting turns that off.
Not on the list
Things Ray is never handed
These are left out during curation, so they are not something Ray could do and decides against. They are not in front of it at all.
- Create, change, or delete message templates
- Register or deregister a phone number, or set its security PIN
- Block a customer or remove someone's access
Exactly what Ray will ask you to approve.
Not a category of permission. These are the WhatsApp actions that stop in the thread with the real content before they happen.
- Send WhatsApp message
- Send WhatsApp template message
Send WhatsApp message
Showing To number and Text, each carrying the exact content that will land.
How Ray works with WhatsApp
No workflow to build, and nothing to maintain when the work changes.
- 01
Connect WhatsApp
One click, right where you asked. Ray posts a connect card, you authorise WhatsApp with your own account, and the work you asked for picks up where it left off.
- 02
Ask in plain words
In the conversation you were already having. Nothing to build, no trigger to map, no tab to open.
- 03
Approve, and it lands
Reading runs on its own. Everyday changes land at once with an Undo, and anything that sends, spends or can't be taken back waits for your yes with the exact content in front of you.
Megan
@Ray the checkout bug is back. Take a look in WhatsApp, and tell Dana it is being looked at.
Send WhatsApp message
- Waiting on
- your yes
Ray uses WhatsApp together with the rest of your tools.
One ask can read WhatsApp, cross-reference what is in these, and land the finished result back in the thread. Not four connectors taking turns, one teammate with one memory.
What does connecting WhatsApp to Ray actually do?
Ray is an AI teammate that works in your team chat, on Slack today. Connect WhatsApp and it can do the WhatsApp part of a request without anyone leaving the conversation: read what it needs and make the change, asking first before anything that can’t be taken back.
It is not a workflow builder. There is no trigger to configure and no automation to repair when your process shifts. You describe the outcome in the thread and Ray picks the actions, including actions in your other connected tools when the request spans more than one.
Every person on the team connects their own WhatsApp account, so Ray can only reach what that person can already reach, and the history in WhatsApp shows who actually asked.
Security and permissions
- You authorise WhatsApp on its own login screen. Your password never passes through Ray.
- What waits for a yes is decided in the execution path, not by a prompt. No setting lets an irreversible action through without one.
- Each workspace is isolated at the database level, and that isolation is tested by trying to break it.
- Disconnect WhatsApp in a message, or uninstall Ray and every connection it held is revoked.
WhatsApp and Ray, answered
The questions teams ask before they connect WhatsApp. Every answer is how this integration is built rather than a promise about it.
More email & comms integrations
Ray uses them together in a single run when a request spans more than one.
Put Ray to work in WhatsApp.
Free to start, no credit card, and nothing irreversible happens without your yes.
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